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Business Communication Skills

BCS 2 workbook

Age: 14-18
Level: A2/B1


This course is for students who have been learning English for at least two years and who are interested in using English for work and travel.

Sample ‘can do’ statements

  • I can ask and answer questions
  • I can summarise a text
  • I can dictate and make notes on information given over the phone
  • I can understand and take account of cultural differences
  • I can give and follow instructions

Why choose this course?

The course develops the core skills necessary for students who want to:

  • Work in an English-speaking company
  • Travel to English-speaking countries
  • Communicate with customers and clients using English as a common language

learning activities include:

  • Role plays
  • Mingling activities
  • Discussions
  • Note-taking
  • Ordering exercises
  • Presentations
  • Quizzes
  • Information sharing and matching


  • Truth and Lies
  • In the Hot Seat
  • My Area
  • People in my Life
  • Social Media
  • Health and Diet
  • Spa Wars
  • Clothes and Accessories
  • Teenage Inventors
  • Telephoning
  • Office and Workshop
  • If I Ruled the World
  • Travel
  • Cultural Differences
  • Critical Thinking


Monday Tuesday Wednesday Thursday Friday
Lesson 1 Truth and Lies
Social Media Teenage Inventors If I Ruled the World Revision
Lesson 2 In the Hot Seat Health and Diet Travel Presentation Preparation
Lesson 3 My Area Spa Wars Telephoning Cultural Differences
Lesson 4 People in my Life Clothes and Accessories Office and Workshop Critical Thinking Group Presentations
Lessons 5&6 Small groups: practice company tasks and preparation for the final presentation

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