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Business Communication Skills

BCS 2 workbook

Age: 14-18
Level: A2/B1


This course is for students who have been learning English for at least two years and who are interested in using English for work and travel.

Sample ‘can do’ statements

  • I can ask and answer questions
  • I can summarise a text
  • I can dictate and make notes on information given over the phone
  • I can understand and take account of cultural differences
  • I can give and follow instructions

Why choose this course?

The course develops the core skills necessary for students who want to:

  • Work in an English-speaking company
  • Travel to English-speaking countries
  • Communicate with customers and clients using English as a common language

Not sure which course is right for you?

We have produced a free lesson plan that you can download to use with your students to allow you to check that this course is both age and level appropriate. This is a fantastic opportunity to see how EiA works. Our aim is to help you find the perfect course for your students.

learning activities include:

  • Role plays
  • Mingling activities
  • Discussions
  • Note-taking
  • Ordering exercises
  • Presentations
  • Quizzes
  • Information sharing and matching


  • Truth and Lies
  • In the Hot Seat
  • My Area
  • People in my Life
  • Social Media
  • Health and Diet
  • Spa Wars
  • Clothes and Accessories
  • Teenage Inventors
  • Telephoning
  • Office and Workshop
  • If I Ruled the World
  • Travel
  • Cultural Differences
  • Critical Thinking


Monday Tuesday Wednesday Thursday Friday
Lesson 1 Truth and Lies
Social Media Teenage Inventors If I Ruled the World Revision
Lesson 2 In the Hot Seat Health and Diet Travel Presentation Preparation
Lesson 3 My Area Spa Wars Telephoning Cultural Differences
Lesson 4 People in my Life Clothes and Accessories Office and Workshop Critical Thinking Group Presentations
Lessons 5&6 Small groups: practice company tasks and preparation for the final presentation Logo

Take a look at our partner site, for lots of things to brighten up your classroom as well as printable resources and lots of free stuff!

Fifty Bright Ideas Card Pack

Fifty Bright Ideas

Download the legendary set of cards and never be stuck for ideas ever again!

Printable EFL Flashcards


A selection of flashcards, buy a pack or print your own.

Downloadable resources - EFL worksheet

Free Resources

Loads of free resources for Teachers of English.


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