English for the Leisure & Tourism Industry

Age: 14-18
Level: B1
Suitability
A perfect course for secondary or vocational students who are interested in English for tourism and travel.
Sample ‘can do’ statements
- I can ask and answer questions about my life
- I can discuss the roles of different departments in a company
- I can make a hotel booking
- I can interpret a timetable
- I can carry out simple bank transactions
Why choose this course?
The course helps learners build confidence in using English within the tourism industry. It also explores a range of jobs in the sector.
Learning activity include:
- Interviews
- Quizzes
- Listening relays
- Discussions
- Role plays
- Information exchange
- Drama presentations
- Itinerary preparations
- Writing races
- Auctions
- Ordering exercises
CORE WORKBOOK LESSONS
- Past experiences and future plans
- Jobs within the leisure and tourism industry
- Job advertisements and application letters
- Interviews
- Holidays: locations, facilities, activities and accommodation
- Matching holidays to customers needs
- Asking and answering questions about travel
- Dealing with customer complaints
- Planning a menu
- Preparing for travelling
- Short presentations promoting popular tourist destinations, activities and facilities
- Putting yourself in the customer’s shoes ‐sharing a range of holiday experiences
BUSINESS ENGLISH COURSES – WEEKLY PROGRAMMES OF STUDY
Monday | Tuesday | Wednesday | Thursday | Friday | |
Lesson 1 | Asking questions | Holiday quiz | Travel and transportation | Where in the world? | Revision activities |
Lesson 2 | Job descriptions | Holiday activities | Tourist utopia | Tourist guides | End of course games |
Lesson 3 | Positions vacant | Holiday promotions | Making complaints | Presentation planning | Learning review |
Lesson 4 | Letters of application | Writing a menu | Holiday experiences | Project completion | |
Lesson 5 | Job interviews | Airport terminal | Packing for a trip | Revision quiz | Afternoon show performance or preparation for evening performance |
Lesson 6 | Preparation and rehearsals for end of course show or presentation |