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English for the Leisure & Tourism Industry

Leisure and tourism workbook

Age: 14-18
Level: B1


A perfect course for secondary or vocational students who are interested in English for tourism and travel.

Sample ‘can do’ statements

  • I can ask and answer questions about my life
  • I can discuss the roles of different departments in a company
  • I can make a hotel booking
  • I can interpret a timetable
  • I can carry out simple bank transactions

Why choose this course?

The course helps learners build confidence in using English within the tourism industry. It also explores a range of jobs in the sector.

Learning activity include:

  • Interviews
  • Quizzes
  • Listening relays
  • Discussions
  • Role plays
  • Information exchange
  • Drama presentations
  • Itinerary preparations
  • Writing races
  • Auctions
  • Ordering exercises


  • Past experiences and future plans
  • Jobs within the leisure and tourism industry
  • Job advertisements and application letters
  • Interviews
  • Holidays: locations, facilities, activities and accommodation
  • Matching holidays to customers needs
  • Asking and answering questions about travel
  • Dealing with customer complaints
  • Planning a menu
  • Preparing for travelling
  • Short presentations promoting popular tourist destinations, activities and facilities
  • Putting yourself in the customer’s shoes ‐sharing a range of holiday experiences


Monday Tuesday Wednesday Thursday Friday
Lesson 1 Asking questions Holiday quiz Travel and transportation Where in the world? Revision activities
Lesson 2 Job descriptions Holiday activities Tourist utopia Tourist guides End of course games
Lesson 3 Positions vacant Holiday promotions Making complaints Presentation planning Learning review
Lesson 4 Letters of application Writing a menu Holiday experiences Project completion
Lesson 5 Job interviews Airport terminal Packing for a trip Revision quiz Afternoon show performance or preparation for evening performance
Lesson 6 Preparation and rehearsals for end of course show or presentation

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